Policies

HOTEL POLICIES


 

Cancellations

Pelham Court Hotel has a 48 hour to 10-day cancellation policy. Our policy changes based on the season. We offer a Force Majeure clause on all reservations. Here is an example of our 5 day policy.

Pelham Court has a 5 day cancellation policy. In the event that you need to cancel or change your reservation, you will need to do so 120 hours prior to your arrival to avoid a forfeiture of 70% full stay's total room cost plus tax. There may be a $20 cancellation fee associated with any cancellation. If Pelham Court Hotel agrees to move a reservation inside the agreed upon cancellation policy, the guest will be unable to further modify or cancel the new reservation


Check In/Check Out

Check in time is 3:30pm. Check out time is 11am. We provide parking for arrivals after 12 pm on day of check-in.


Smoking

Pelham Court Hotel is a 100% nonsmoking property. Violators will be subject to fines of upwards of $500.


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Pets

We are a Dog friendly hotel. Subject to limited fees and availability. There is no charge for Service Animals, i.e. “Task Trained Animal”. Emotional support animals do not fall into the category of “Task Trained”.


Parking

Complimentary parking is available. One registered car per Studio Suite and 1 Bedroom Condo. The Two Bedroom and Three Bedroom offer 2 parking spots for registered cars. Pelham Court Hotel at Bellevue offers street parking or paid parking only.


Requirements

Pelham Court Hotel is committed to providing an exceptional stay for our guests. We do enforce a “quiet time” for the hotel and “right to peaceful enjoyment”. There is a zero tolerance for parties, unless, it has been approved by Management.